Greenspan Adjusters International, Inc. (British Columbia) Testimonials
Firestorm Testimonials
Seldom does one find a person who is both understanding and compassionate, and efficient and competent, during a difficult and trying time.
Your dealings with Allstate and California Fairplan always struck me as at once smooth and tough, charming and knowledgeable. And you got results: we ended up with much more money than we would have without you.
We talked with several public adjusters before deciding on The Greenspan Co./Adjusters International. Your professionalism, reasonable fees and personal support, to say nothing of recommendations from other fire victim made it an easy choice. We are convinced that your "eagle eyes" and firm but diplomatic approach with our insurance company has "brought us back home". David and I know it was your determined encouragement which enabled us to pursue the arduous task of itemizing our personal property. There is no question in our minds that working with The Greenspan Co./Adjusters International to settle our claim under these stressful circumstances was the best investment we could have made.
We discovered…that insurance companies can be reasonable, but the terms on which they are reasonable are altogether strange to the uninitiated, and that only with an experienced adjuster sitting on our side of the table would we be able to get a settlement sufficient to replace an exceptional but undocumented house. With infinite patience and attention to detail as she put together our inventory, she led us through day-long sessions - ordeals which without her optimism and cheerfulness I would have never voluntarily endured.
Before your involvement, Farmers Insurance was suggesting that our home would cost about $120.00 sq. ft. to rebuild which included the code up-grades. Through your efforts, we were able to secure a settlement over $200.00 square foot. This amount far exceeded our expectations… You kept us informed through out the entire transaction, you returned all our phone calls answering all our questions, sometimes more than once. You included us in meetings with Farmers Insurance when necessary… I never thought you would be so successful in collecting all of the dollar amounts you claimed on our behalf for our personal property items… Many of our neighbors negotiated their own settlement and most of them have not started construction and the ones who have settled are disappointed with their settlement amount. Your efforts alleviated all the stress we would have incurred if we tried to negotiate our own claim.
The skilled staff of The Greenspan Co./Adjusters International researched and worked with thoroughness, diligence and determination that resulted in a very favorable settlement as quickly as possible...His knowledge, attention to detail, preparation and professionalism expedited the settlement. He had complete knowledge of our insurance claim and his negotiation skills were superb. He was always in contact with us, informing us of his progress and answering all our questions.
After hiring you as a public adjuster not only did you break the stalemate, you also alleviated the stress and frustration I was experiencing. I believe the insurance company settled fairly and I was justly compensated for my losses, only because you were there to negotiate.
After the shock wore off the enormity of rebuilding and replacing all that we owned was overwhelming. I learned throughout this process that as nice as the insurance adjustor is their job is to pay as little as possible for the loss...I can honestly say that without your help I would have suffered a devastating financial loss as well as a devastating personal loss. You and your staff worked very hard on my claim. You did things to increase the amount of the claim payment from the insurance company that I would have had no knowledge even existed. On a personal level you were understanding and supportive of the emotional impact this was having on me and my children.