Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Saturday afternoon, June 18th, was a very busy Saturday in our Mission Street hardware store. It was our second store, born 32 years ago. We lost it completely that afternoon in a five-alarm fire. I’m sure there was a large cast of support staff, but I wanted to take a moment to convey my appreciation for Greenspan Co./ Adjusters International’s professional representation of Cole Hardware. Our claim was put together quickly, carefully and with our total engagement in the process. When we were finally able to negotiate with the insurance company, we reached a settlement that was 1/3 more than what the insurance company was offering.

We surely have had a pleasant relationship and we look forward to continuing it. We believe that, in general, your services have been of extremely high quality and we do appreciate those efforts on our behalf.

Up against a bankrupt insurer and a difficult (but clever) adjuster, you obtained far greater results than we thought possible - while keeping your fees so reasonable. The reputation of your company led us to your firm. Chris Glenister also proved to be a star. after receiving the insurer's final payment (we thought), Chris got us a significant additional amount - using rationale with their adjuster that I still don't understand.

Although we are headquartered in Japan, our Thailand operations located outside Bangkok were catastrophically affected and essentially shut down by the floods of 2011. We generally service the high-tech sector in the preparation of CPU’s and motherboards for major international clients such as Texas Instruments, Spansion, and other Fortune 50 technology companies. While we are extremely business savvy without your help we could not have successfully recovered from the devastating flood that destroyed Thailand in the fall of 2011. We are extremely impressed with the team you assembled to measure, evaluate and negotiate the building, machinery, contents, stock and business interruption aspects of our loss. You counteracted the insurance company with experts in every arena.

Then I spoke to Douglas Lavine of The Greenspan Co./Adjusters International. He seemed knowledgeable and sincere. He took the time to explain exactly what services his company would provide... He provided me with local references and the names of other organizations (including Unions) that he had worked with... The fire took place on December 12. By March 15 we were pleasantly surprised by the settlement The Greenspan Co./Adjusters International had negotiated on our behalf.

I could have saved myself a year negotiating with the insurance company, had I turned my earthquake claim over earlier to you.

The best thing that happened was when they hired Adjusters International! Don't know what would have happened if we didn't have your company's help in dealing with the insurance adjusters and consultants.

...Based upon the recommendation by the hotel’s legal counsel, Adjusters International was retained as “insurance adjusters” representing the hotel’s interest. Adjusters International immediately took control of the situation...Adjusters International performed their duties in a highly professional manner exhibiting extraordinary knowledge in insurance claims processing, representing and fighting for the best interests of the policy holder, Mauna Kea Resort. This was further evidenced during the earthquake damage repairs at the Hapuna Beach Prince Hotel.

We did some research and it became clear to us that yours was the firm that we wanted to represent us. We made the decision to hire your firm to represent our interest and to ensure that we would be able to rebuild and repair our facility. We never regretted our decision. The strategies your firm employed throughout the claims process thwarted the insurers' exhaustive efforts to undervalue the claim. You successfully convinced the insurance company and their consultants for the need to resolve our differences and reach an equitable resolution. I am pleased to say that goal was accomplished.