Greenspan Adjusters International, Inc. (British Columbia) Testimonials

The people we worked with at The Greenspan Co./ Adjusters International were very helpful, capable, and compassionate... Talented, responsive, and easy to work with... It was invaluable to have such dedicated and gifted people working on our insurance claim so that I could be freed up to focus on enabling the agency to continue to provide services to our community from a temporary location.

Now that it’s over, we can say with 100% certainty that everything Rino and Eric said would happen actually happened. Farmers Insurance initially offered $295,606 to rebuild our home; however, Eric diligently and successfully got us $496,950. Lastly, Eric got us $191,000 for our personal property when Farmers only wanted to pay us $111,000. We saw the 10% fee we paid for your services as an investment in our claim; the return we got on that investment was far greater than 10%.

I can now state without any reservation or qualification that any insured should and must avail himself of the services of a public adjusting firm, such as Greenspan Adjusters International, or he has no chance and no hope of actually getting the insurance that was paid and contracted for. I have come to this conclusion reluctantly because I had always assumed that insurance was a clear-cut, straightforward proposition; but we now know from this on-going experience that it is not, and skilled help is required in any effort to simply enforce the contractual rights we paid for with our premium dollars. We have been particularly pleased with the fact that you and your associates were always willing and able to work very closely with us even when that required doing some quite extraordinary things such as the tremendous time and effort involved with the physical inventory of the damaged rugs…I am convinced that whatever success we have achieved to date is largely and manifestly because of your own skill and experience in handling claims, to be sure, but particularly the result of your mastery of the art of realistic dealing with the insurance company and its lawyers. The most important thing that an insured must know about the process of handling his own claim is that even in the very beginning the relationship between himself and his insurance company is adversarial. It did not seem so to us at first, but I now know that it was, and that fact ought to lead anyone in those circumstances to the conclusion that they must have professional assistance.

The only thing we regret about using your company to settle our fire loss was that we did not hire you from the very beginning. We thought if we conducted ourselves with honesty and integrity our insurance company would also. How wrong could we possibly have been? For nine months, we did everything we could to save our insurance company money in the hope of getting a fair settlement. Thankfully, we found your expertise. Your team knew exactly what to do. I feel that if we had hired you from the very beginning we would have recovered all the money necessary to rebuild my mother life and been able to house her in a home comparable to the one she lost while she was displaced and shorten the time she was displaced by 6 months or more. Your negotiations skills and dedication to a fair and complete settlement were first-rate.

Arnie was able to recover money owed to me from State Farm Insurance that I could not have gotten back on my own...As the Founder and President of one of the largest footwear companies in the world - I know a great business when I see it.

Your ability to ferret out proper avenues for claim, some of which we were not even aware, together with your negotiating skills, have been outstanding.

Your staff relieved our own personnel of having to spend many hours learning our ways through the complicated adjustment process.

When we hired you after our gymnasium fire loss, we never expected the results we received from your involvement. Coregis Insurance Company initially reserved the loss at $350,000.00. Through your efforts, you were able to settle the gymnasium loss for in excess of $750,000.00 Your firm's ability to inventory and value all of the damaged personal property items belonging to the School District, teachers, and students was invaluable to us. I realize that a school district should have resources at its disposal to handle all situations that might arise. But there is no question in my mind that no one could possibly have someone on staff as skilled and knowledgeable as you and The Greenspan Co./Adjusters International. No one has Ken Crown ! My recommendation to any school administrator facing a large physical loss: Hire The Greenspan Co./Adjusters International. It will be the best decision you will make!