Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Hello Big Sur and Highlands neighbors, as alumni of the Pfeiffer 2013 fire where we lost our then home, we want you to know what made a huge difference after the fact. There is a category of a public company called “Public Adjuster”. Your public adjuster works for you and without ours we never would have come out financially whole and that includes their fee, which is a % of what they get back for you. They are amazing, doggedly persistent and do not stop until the job is done. We lost our home to a wild fire in Big Sur. We NEVER could have achieved the recovery they did because they know how the process works. So many things the insurance company never tells you! They are more than worth every penny of their fees. A way to think of this is if you get sued or have a legal problem you hire a lawyer to work for you as the person suing you or whatever company you have a problem for CERTAINLY has a lawyer working for/defending their interests. This is what The Greenspan Co./ Adjusters International does for you. Yes, the insurance company assigns a claim adjuster to your case but they are NOT your advocate… they work for the insurance company. So, it makes sense any way you look at it!

At first I was hesitant to hire The Greenspan Co./ Adjusters International to represent me because I was wary of having an extra layer of expenses. Although I was so in need of professional help, being that I still had to operate my other stores... I decided the best way to go would be through The Greenspan Co./Adjusters International being that my insurance salesman and my insurance company were lacking interest in assisting me... Mr. Chris Glenister was assigned to my claim. His manner, knowledge and service were greatly impressive. He took care of all my needs, and allowed me to continue to run my other stores. The fee I paid The Greenspan Co./Adjusters International was such a bargain, when you consider all the time saved.

The patience and expertise your group offered us processing all the paperwork, both for our company losses and personal losses, made a most difficult task more manageable, not to mention helping us keep our sanity.

I remember well when your father came out to our office to help settle with the insurance after our big fire. We certainly appreciated how quickly he responded, and the wonderful, dedicated service we received from him.

I have been an active real estate developer, investor and property manager for twenty five years, but had never before utilized the services of an insurance adjuster. Insurance claims are a necessary by-product of managing a large inventory of real properties and I had always, in the past, handled these matters myself. I will not continue to make that mistake. Your company was professional, knowledgeable, aggressive and extremely thorough. I could not have been any happier with the quality and result of your work.

I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm…

It became clear that I was out of my league. The experience taught me "a wise man knows when another man knows better". We collected for things that I could not have thought up in my wildest dreams. All of them perfectly appropriate under the terms of my insurance policy, but not things the insurance company adjuster or my broker would have suggested. I consider myself a savvy businessman and was certain that all those around me.. My accountant, lawyers, broker, etc… had the skills to handle the matter. Fortunately for me, it did not take me long to realize otherwise. The best decision I made was to hire a public adjuster. If there is one point that this letter should serve, it is to implore those reading it to put aside their preconceived notions of insurance companies as being their friends and to sit down with a qualified public adjuster and listen… then decide.

As the oldest real estate firm in San Francisco, we have seen our share of damage to our own properties as well as those that we manage for others. Although we have run into other public adjusters, you and The Greenspan Co./Adjusters International team are steps above all the others. Your attention to detail combined with years of experience gave me confident and reassurance that our claim was going to be successfully negotiated with our insurance carrier...In the end there is no doubt in our minds that you collected more than we could have done on our own. Your fee was well worth it, and paled in comparison to the increased adjustment you were able to obtain.