Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Your company was very prompt in accessing my loss and preparing the necessary complete documentation for a speedy insurance recovery. My claim was acted upon in a very timely manner.

Frankly, we hadn't even heard of public adjusters before the fire, and were unsure of whether your services would be needed…You and your company did all of this and more and I believe, as does my family, that we never would have received as much as we did, had it not been for your company's services. We wouldn't even have known where to begin. Finally, I have to thank you for always letting my family know what was going on during the whole process. I am certain our claim was not the largest claim you've ever dealt with, but you treated us like it was just as important as a million dollar claim.

...Not knowing where to turn, I called John Garamendi, former Insurance Commissioner of California and currently a U. S. Congressman. John, without hesitating, told me to call you. Looking back I know two things: 1) I cannot thank John enough for the recommendation and, 2) it is the best decision we ever made and the claim was concluded and paid in the total sum 4.5 times greater than Travelers original offer!

You immediately brought in the contractors to assess the damage. You had your people do some quick emergency work so the rest of the building that was only partially damaged could continue running. This made the tenants very happy, as it did me. I did not lose those tenants because of your quick and total control of the situation. Later, you achieved a settlement figure that allowed me to rebuild the building and comply with all the code changes. You settled my Loss of Rents at a figure that allowed me to not lose any rent and allowed me an extra month to rent the property once the building was completed.

Your company quickly got us a repair estimate, presented it to our insurance company and had our claim settled within thirty days of the fire. We know this was a quick settlement because we have seen other people’s claims linger for months. Not only did you get us a quick settlement, you got us all of the money we needed to make the repairs and bring our building up to code. You also got us a fine result on our Loss of Rents.

Your hard work and determination was the sole reason we were able to collect as much as we did from our insurer.

The professionalism, expertise and dedication you demonstrated in handling our claim were remarkable.

Having never had a major claim, I have no doubt that you probably increased our settlement by at least 5 times, from what I could have done alone. Their little dance of denial at the negotiations yesterday was downright comical, and I would have laughed, had the numbers not been relatively large for us. It just goes to show, when you want it done right, call in the experts.

I would like to point out that even though we have an extremely capable risk management staff, we are not staffed here or in operations with the personnel required to address large claims. The services you provide added value and were deserving of the fees.