Greenspan Adjusters International, Inc. (British Columbia) Testimonials

I was cautious on hiring a public adjuster because I thought I had paid my insurance company premiums and that they would in turn promptly and fairly pay my claim. I was mistaken! I probably should have hired The Greenspan Co./Adjusters International earlier on. My building is a historic Victorian building in the NOPA corridor of San Francisco. It has unique details in terms of trims, framing, structural components, plaster work, and other elaborate finishes. The construction consultant and team you assembled to counteract and open the insurance adjuster’s eyes were very detailed. With your expertise and background in claims and insurance law we were able to secure an extremely positive settlement of our claim. By delaying my decision I think the claim was trickier to resolve and resulted in harder fight. Nonetheless, we prevailed and we are very grateful for all your efforts.

Then I spoke to Douglas Lavine of The Greenspan Co./Adjusters International. He seemed knowledgeable and sincere. He took the time to explain exactly what services his company would provide... He provided me with local references and the names of other organizations (including Unions) that he had worked with... The fire took place on December 12. By March 15 we were pleasantly surprised by the settlement The Greenspan Co./Adjusters International had negotiated on our behalf.

We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Co./Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one…You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.

The professionalism, expertise and dedication you demonstrated in handling our claim were remarkable.

Our loss was quite large and the claim was complex. The team at The Greenspan Co./Adjusters International treated us as if we were their sole client. They invested an immeasurable amount of time and effort and at all times conducted themselves with extreme diligence and absolute integrity and professionalism. They took the time to learn and understand every aspect of our business. They then proceeded, as our advocate, to secure the settlement that we were entitled to under the terms of our policy. Without the assistance and guidance of these professionals, I am sure we would have never received a fair settlement.

The Boles fire in September 2014 is one I’ll never forget. It was the most horrible thing to ever hit Weed, CA. Over 100 homes and buildings were lost in this fire. You and your team took so much pressure off of me and my family. Your persistence with our insurance company in getting them to understand the quality of our home, its surroundings, and the items they missed in their evaluation resulted in us getting our policy limits paid. As a Police Sergeant, I was already a busy man and knew I would need the help of professionals. By retaining The Greenspan Co./Adjusters International’s services, they were able to maximize my recovery. I couldn’t be happier!

Now that our insurance efforts and legal skirmishes are all complete it is time for us to extend some credit for a job well done. We are certain that many people contributed to this program, but we wish to single out one person at The Greenspan Co./Adjusters International who we feel did an outstanding job. That person is Ken Elkman. He clearly believed in what he was doing and he followed through. He always made himself available to discuss the many turns the program took, even when the situation did not appear healthy. Ken was not just positive, but informative as well. It’s a pleasure to deal with people who know what they are doing, who believe in it and can convey that to their clients. In retrospect, we felt that we were well informed and well served.

Your hard work and determination was the sole reason we were able to collect as much as we did from our insurer.