Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Despite a good business background I very quickly realized that I did not have the expertise or experience to document the claim to our insurance company. And although we had been with that insurance company for more than ten years, it was quickly apparent that as far as they were concerned, we were on our own in documenting our claim. I first tried to enlist the aid of our accounting firm or our attorney. Although we use a national accounting firm and a large regional law firm, both admitted they lacked the experience to document our claim…As a direct result of the professional expertise of Adjusters International, we received much more from our insurance company than Adjusters International's fee, and we strongly recommend them to others.

All of the representatives of your organization were both knowledgeable and professional. I believe that without your services Arden Hills would have received less than seventy five percent of the collected claim, even though it was entirely justifiable. What I did not realize prior to this experience was the degree to which the insurance company would use their knowledge advantage to keep the claim to a minimum. In addition, the volume and scope of the information that was demanded to justify the claim put us in a position that could be likened to an IRS audit. It would have been impossible for me to run my business and do battle with the insurance company without the services of The Greenspan Co./Adjusters International.

As you probably remember, we initially decided that we could handle the losses on the two houses by ourselves. By January it became apparent that all our efforts and time consumption with Prudential were just adding another element of frustration to our lives. It was initially hard for us to admit we needed help but, in retrospect, we could have saved ourselves two months of frustration by obtaining your services earlier…Although we were skeptical that anyone could get Prudential to be reasonable and fair, the final settlement amount you obtained says it all.

Through your persistence you were able to bring about a very satisfactory settlement, far more than I could have obtained by myself. Your staff has been exceptional in their willingness to help me and you have proven your value to me many times over. Because of your most capable involvement, I was freed up to take care of running my business without having to worry about the complicated portions of this loss. I only wish I had known about your services when my loss occurred. Your involvement from the outset would have made life even easier.

Even though we have been criticized for using a mediator such as you, we now know that we would have been very naïve and would have accepted what was offered instead of what was legitimate.

You responded to our call for help in record time, brought with you a team of professionals to immediately start the process of cleaning the sites, supervising the handling of inventories, and ultimately making the process of preparation of the claim more manageable. Your guidance for preparing all the documentation submitted to the insurance company and your active negotiation of settlement of the claim was exemplary.

In short they secured a settlement from my insurance company far in excess of what our company initially offered me, and in doing so, left me financially whole and with enough funds to fully rebuild the burned structure… They saved myself and my wife time, money and endless headaches. Furthermore, their modest fee was more than covered by the settlement they were able to secure from the insurance company. Never assume you insurance company represents you, the Insured- they represent their own interests, not yours!

At the time we signed up, I had misgivings about the services that we were to receive. I sensed a reluctance by Kemper Insurance Co. and I know McDonald's Corporation was unhappy that your firm had been hired…I doubt that with all the mental problems I had at the time, both personal and business, I could have completed the claim so successfully in the amount of money and within the time frame that it was completed.