Greenspan Adjusters International, Inc. (British Columbia) Testimonials

In all cases filing a claim is the first step in getting the settlement. The amount of detailed information required can be supplied by a client, however, the professional presentation of the claim is what produces a good, fast and fair settlement. This is the kind of help we got from The Greenspan Co./Adjusters International.

One of the most difficult aspects of choosing to retain a public adjuster after sustaining a loss is the pressure you receive from other people to settle your claim yourself. After all, your insurance company is there to take care of your best interests, so why pay someone to do it for you? Well, we are glad we didn't listen to their advice, as we quickly found out that our best friends are the people at The Greenspan Co./Adjusters International. When Jerry Fleischman first met with us, we felt he had the best advice and he took the most time with a very hassled Oral Surgeon and his hostile wife, who were saying, "Who are these people and what do they want from us?" Well, what they wanted was to help us and take from our shoulders the enormous burden of settling a smoke damage claim. You guided us gently and skillfully through each phase of our claim, working with the financial and the emotional traumas that arose from sustaining the loss of our practice and then being forced to fight our insurance company every inch of the way for equitable compensation. Our advice to anyone who sustains a loss is to call The Greenspan Co./Adjusters International and give yourself the peace of mind that comes with retaining the experts!

As you are well aware, after our serious fire, we were extremely confused and unfamiliar with the necessary procedures to deal with our insurance carrier. Right from the start we received compassionate, intelligent advice from all the members of your organization and felt during the past five months of uncertainty, that we were in the best of hands.

From the outset, you and your associates provided The Lark Creek Inn with the highest possible level of professional service. From assisting with the virtual immediate start of reconstruction after our fire, through reopening, and culminating with an equitable recovery from our insurance carrier, The Greenspan Co./Adjusters International's efforts were first-rate.

Our loss was quite large and the claim was complex. The team at The Greenspan Co./Adjusters International treated us as if we were their sole client. They invested an immeasurable amount of time and effort and at all times conducted themselves with extreme diligence and absolute integrity and professionalism. They took the time to learn and understand every aspect of our business. They then proceeded, as our advocate, to secure the settlement that we were entitled to under the terms of our policy. Without the assistance and guidance of these professionals, I am sure we would have never received a fair settlement.

Starting from the date of our fire, your office gave us comfort and support and guided us through some problems which developed early and which at the time seemed insurmountable. Your office could not possibly have been more cooperative and understanding especially in the early days after the fire. Certainly our ability to become operational within a short period of time was due in part to your invaluable assistance.

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.

I have been an active real estate developer, investor and property manager for twenty five years, but had never before utilized the services of an insurance adjuster. Insurance claims are a necessary by-product of managing a large inventory of real properties and I had always, in the past, handled these matters myself. I will not continue to make that mistake. Your company was professional, knowledgeable, aggressive and extremely thorough. I could not have been any happier with the quality and result of your work.