Greenspan Adjusters International, Inc. (British Columbia) Testimonials

It was only through your efforts and knowledge that Chrysler First received a settlement far in excess of what we had anticipated. It turned out that what appeared to be a simple fire damage claim for a Phoenix, Arizona property was, in fact, more complex. Issues involving asbestos removal, replacement cost versus actual value, developer's profit and overhead, depreciation issues, etc., became a matter of dispute. Due to your role in dealing with our insurance company, especially in the area of applicable state and federal statutes, Chrysler First received a very satisfactory settlement…As a real estate asset manager who deals with a magnitude of 'professionals' in various aspects of the industry, I can say it was refreshing to meet a true professional. Your timely response to phone calls and your patience in educating Chrysler First to its different options - while looking out for our interest - was recognized and appreciated.

Now that our insurance efforts and legal skirmishes are all complete it is time for us to extend some credit for a job well done. We are certain that many people contributed to this program, but we wish to single out one person at The Greenspan Co./Adjusters International who we feel did an outstanding job. That person is Ken Elkman. He clearly believed in what he was doing and he followed through. He always made himself available to discuss the many turns the program took, even when the situation did not appear healthy. Ken was not just positive, but informative as well. It’s a pleasure to deal with people who know what they are doing, who believe in it and can convey that to their clients. In retrospect, we felt that we were well informed and well served.

The insurance company tried to penalize us for doing everything in our power to mitigate our damages. The Vericlaim Adjuster was pleasant at first, but was very schooled and experienced in doing his job as he is tasked to do: to minimize the claim throughout the process…Fortunately, your firm succeeded on negotiating a fair and reasonable settlement with experience and tools that we do not have at our disposal…We appreciate the policy knowledge, detailed analysis and information that you provided us with which allowed us to make important business decisions relating to which path we wanted to take with our claim. We certainly did not realize the finesse, skill, and strategy necessary in the claims process to lead to such a successful resolution…Most importantly, it does come down to dollars in the end…You were able to successfully negotiate a settlement that was hundreds of thousands of dollars more than the insurance company initially offered.

The need for proper settlement with our insurance carrier was critical to the survival of our business. With the aid of you and your staff, we were able to obtain a fair and realistic settlement based on the coverage and the losses sustained.

Once again we would like to thank you for your professional support during our dealings with our insurance company in regards to the fire we had at our warehouse

I am writing to you today to personally thank you for your professionalism, your expertise and for the superior job you performed in assisting us with our loss... You made us believers. At first, we were a little hesitant about hiring The Greenspan Co./Adjusters International, but dealing with you made us glad we did... We were very impressed on how you carried out your duties in an efficient manner. Both your knowledge and expertise in dealing with Royal Insurance helped make a difficult time much easier.

Most importantly, first the National Hotel recovered more insurance monies with your guidance and support than had we decided to resolve the claim ourselves.

When our facility in San Francisco was destroyed by a devastating fire we knew the claim was beyond our comfort zone and expertise. Upon advice from my father, Mayor Willie Brown, and San Francisco Supervisor, Sean Elsbernd, I was introduced to you and KC Cullum. Your expertise and the resources of The Greenspan Company / Adjusters International were instrumental in our prosperous return to business...Our insurer brought out an army of consultants to, what we immediately realized was a ploy, reduce the availability of our insurance benefits. They brought out multiple adjusters, restorations firms, and contractors to try and clean and save our inventory and building improvements. Thankfully, we had you to advocate our best interests...Your fee of 10% for the handling of our fire loss was very reasonable in light of the effort and the result.