Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Seven alarms and 85 fire fighters later, our entire south building had burned down to the garage level...It was at this time that I learned of a profession that is known as Public Adjusters…We quickly concluded that our expertise was not in maximizing insurance claims…The question was – ‘who should we use?’…One name came up again and again. It was Adjusters International (AI)…Everyone had glowing comments about their experiences with Al and Drew. After getting agreement from our lender, Bank of America, we entered into an agreement to have AI represent us…Complicated insurance claims in excess of $10mm are not pleasurable experiences…Choosing someone who will work hard until the claim is closed is critical. Adjusters International did just that.

We have appreciated the persistent manner in which you have pursued this claim, even after the major portion of it was settled… Your company serves an important purpose during an extremely stressful time.

Then I spoke to Douglas Lavine of The Greenspan Co./Adjusters International. He seemed knowledgeable and sincere. He took the time to explain exactly what services his company would provide... He provided me with local references and the names of other organizations (including Unions) that he had worked with... The fire took place on December 12. By March 15 we were pleasantly surprised by the settlement The Greenspan Co./Adjusters International had negotiated on our behalf.

It was comforting to know that while we were concentrating on repairing our damaged store, you and The Greenspan Co./Adjusters International were representing our best interests to National Flood. Furthermore, it was nice dealing with someone who I knew was on our side, rather than an adjuster appointed by National Flood. I know that your experience adjusting insurance claims allowed us to be fully and fairly compensated for our loss. I'm not sure that I, even as an attorney, would have been able to recover all that we were entitled to under the policy.

Our loss was quite large and the claim was complex. The team at The Greenspan Co./Adjusters International treated us as if we were their sole client. They invested an immeasurable amount of time and effort and at all times conducted themselves with extreme diligence and absolute integrity and professionalism. They took the time to learn and understand every aspect of our business. They then proceeded, as our advocate, to secure the settlement that we were entitled to under the terms of our policy. Without the assistance and guidance of these professionals, I am sure we would have never received a fair settlement.

Your company was very prompt in accessing my loss and preparing the necessary complete documentation for a speedy insurance recovery. My claim was acted upon in a very timely manner.

Their integrity is beyond reproach. Without them, we could never have been able to settle the claim, either in our company or the one I was previously with…It was with their complete help and guidance that the claim was settled as amicably and efficiently as possible.

The patience and expertise your group offered us processing all the paperwork, both for our company losses and personal losses, made a most difficult task more manageable, not to mention helping us keep our sanity.