Greenspan Adjusters International, Inc. (British Columbia) Testimonials

I know that without your assistance, in both knowledge of the insurance industry and labor in compiling our claim, we would be unable to rebuild our Club. Though I was skeptical, without a doubt, purchasing The Greenspan Co./Adjusters International's services was the wisest expenditure our club has ever made. Without it, our recovery would have been much less, probably half, and the time spent by my staff and me, would have been much more costly.

Too seldom in life do companies, or their people, exceed expectations but you and the entire team at The Greenspan Co./Adjusters International are the very rare exception. Thank goodness I listened to two friends that insisted I hear what The Greenspan Co./ Adjusters International did what for them and, what they knew The Greenspan Co./ Adjusters International could do for us. That first meeting convinced me to hire The Greenspan Co./Adjusters International on the spot because, despite my insurance broker’s good intentions to represent us with the carrier, I knew he didn’t have the knowledge, resources or the complete independence to optimize our settlement. I know for a fact that I would have settled for less than half of what The Greenspan Co./Adjusters International got for us had you not been hired, and that’s after deducting your fee. What a value! Hiring The Greenspan Co./Adjusters International made our life easy in comparison to what could have been a very, very exhausting and unrewarding experience. We learned a great deal however, as did our broker, who now realizes, after seeing firsthand the effort, dedication, resources and knowledge that The Greenspan Co./Adjusters International put forth in managing and settling this claim. Our broker and our risk management team have now worked together to tweak our policies to better protect us in the future. But, one thing is for absolute certain; if we are ever unfortunate to have another major loss like this… our first call will be to The Greenspan Co./Adjusters International.

We are very happy with the settlement we ended up with and I think we came out with a lot more after subtracting your fee than we would have doing this on our own…I am sure there are a lot of naïve people out there who think insurance companies are eager to write million dollar checks for any legitimate claim. This didn't happen for Dr. Pitts and it didn't happen for us. The fact that you are in business suggests it doesn't happen all that often.

In our more than 45 collective years in the news business, Craig and I never dreamed we would be reporting our own disaster, but the Eastbay Firestorm changed more than our dreams. You are very skillful, Randy; not only because of your encyclopedic knowledge about insurance matters, but also because of your personal sensitivity. Had we been negotiating for ourselves during these two years since the fire, we might have thrown our hands up in total despair, but you stayed at the table and eventually convinced State Farm to do what was fair and just.

Up against a bankrupt insurer and a difficult (but clever) adjuster, you obtained far greater results than we thought possible - while keeping your fees so reasonable. The reputation of your company led us to your firm. Chris Glenister also proved to be a star. after receiving the insurer's final payment (we thought), Chris got us a significant additional amount - using rationale with their adjuster that I still don't understand.

I thought my insurance company would take care of me, to treat me great and pay me enough to rebuild my home and replace my things, like advertising says. However, after briefly dealing with Nationwide Insurance, I realized that was not going to happen…Nationwide tried paying me $144,810 for the damages to my home. Eric diligently and methodically got Nationwide to settle my claim for $225,486. Nationwide then tried to settle my personal property claim for $131,552…Eric and Jenny put together got me $252,939. The Greenspan Co. / Adjusters International delivered on its promise.

Adjusters…sent qualified personnel on site and made calm of a hectic environment at Cat Cay. They provided individual attention promptly even as they handled claims of other insured on the island. The administration of the claim was very professional and communications were not overly delayed as frequently occurs in such a massive insurance undertaking. In short, they were very effective and cool in their processing of this multimillion-dollar claim. Finally and most importantly, I collected a sizeable sum in a very reasonable time frame without enduring a great deal of stress over the potential outcome…I undoubtedly collected more than I ever would have if I had continued with my own efforts to substantiate and negotiate these claims independently.

Your expertise, high level of communication, and genuine drive to foster positive results, extended not only to City Freeholds, but to Insurance representatives, and to my office as well. In short, The Greenspan Co./Adjusters International's performance over the past year and a half has been exemplary. I not only value our business association, but also the respected personal relationship which has been established.